La Control Room Alstom - Alessandro GUERRA 19 marzo 2021
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La Control Room Alstom Alessandro GUERRA 19 marzo 2021
Agenda
▪ Presentazione della struttura di Service segnalamento
Alessandro GUERRA
▪ Le nuove esigenze nel mondo della manutezione e della
proposta Alstom
Giacomo GHERI
▪ Visita virtuale della Control Room e demo live
Roberto GIANSANTE
© ALSTOM SA, 2019. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is
provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authorisation, is strictly prohibited. 2
75,000
Over 10,000 I nostri punti di 17,500
Dipendenti nel mondo forza Ingegneri
oltre Partner in oltre Oltre
10,000 300 150,000
brevetti città Veicoli in servizio
commerciale
© ALSTOM SA, 2019. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is
provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authorisation, is strictly prohibited. 3
Un portafoglio completo di servizi e prodotti per servire i nostri clienti
Materiale rotabile e componentistica Segnalamento e infrastruttura Service
High Speed Metro & Suburban Maintenance &
Urban Signalling Mainline Signalling Digital Services
Operations
Regional & Commuter Light Rail
Infrastructure & Telecom Smart Mobility Modernization Support Services
Locomotives E-bus Signalling & Infrastructure Parts, repairs &
Cybersecurity
Services overhauls
Components Monorail
Turnkey
© ALSTOM SA, 2019. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is
provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authorisation, is strictly prohibited.
4
Service segnalamento: la nostra strategia e visione
● Clienti e mercato
- Anticipare i bisogni dei ns Clienti, migrare da modello di manutenzione reattiva a un
modello di manutenzione pro-attiva
● Crescita
- Far leva sulla ampia base installata, capitalizzando i ritorni di esperienza e migliorare le
prestazioni dei servizi offerti (incremento della disponibilità degli impianti, miglioramento dei
tempi di intervento, di reitegro parti guaste, di fornitura ricambi e elaborazione di strategie
condivise con i Clienti per riconfigurazioni e mitigazioni delle problematiche di obsolescenza
degli apparati)
● Innovazione e trasformazione digitale
- Utilizzare la leva dell’innovazione e della trasformazione digitale con l’obiettivo di offrire
nuovi servizi ai i ns Clienti in un mercato in continua evoluzione
Essere il partner prescelto dai Clienti per i servizi di manutenzione
© ALSTOM SA, 2019. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is
provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authorisation, is strictly prohibited. 5
Struttura organizzativa
DIREZIONE SERVICE SEGNALAMENTO
SERVICE ENGINEERING FUNZIONI DI SUPPORTO
SERVICE DEVELOMENT (QUALITY, HR, EHS...)
ASSISTENZA TECNICA SPECIALISTICA PROJECT MANAGEMENT
e GESTIONE RICAMBI RIPARAZIONI
Team di 45 specialisti di segnalamento e assistenza tecnica manutenzione
© ALSTOM SA, 2019. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is
provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authorisation, is strictly prohibited. 6
Base installata
ERTMS SCMT e SSC ACC
• L1: 2400 Km in servizio (>3.800 > 90 ACC/ACC-M
encoders > 27.000 Boe) > 300 Gestori Area/Controllori zona
• L2: > 500 Km line ERTMS (>1100
CdB Digicode, 4 RBC) CBTC
• SSC: > 2.600 encoders
• Milano L1: 27 Km (ATC, ACC, 235
CdB SDTC e radio Wifi)
Apparati di bordo CTC SCC
• Sala operativa ATM Milano : 67 Km
• ERTMS: > 250 STB ERTMS (33 posti periferici)
• ATP STB : > 3.000 SCMT STB-C • > 40 linee CTC: oltre 2026 Km in
servizio (> 420 PP)
• ATP SSC : 450 SSC
• 2 CTC / SCC di importanti nodi
(Bologna e Roma)
© ALSTOM SA, 2019. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is
provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authorisation, is strictly prohibited. 7
Competenze e servizi offerti ai nostri Clienti
● Monitoraggio sistemi, assistenza tecnica specialistica da remoto con
help desk 24h 7/7 e servizi di control room
● Analisi specialistiche
● Interventi di assistenza tecnica specialistica in sito
● Retrofit e riconfigurazioni apparati e sistemi
● Servizi di riparazioni e fornitura ricambi
● Formazione specialistica in accordo a decreto ANSF 4/2012
© ALSTOM SA, 2019. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is
provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authorisation, is strictly prohibited.
8Alcuni dei nostri Clienti in Italia © ALSTOM SA, 2019. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authorisation, is strictly prohibited. 9
Alcuni clienti esteri
Curtici Arad Corridor IV
Simeria-Sighisoara
Egitto – Beni Suef Assyut
Svizzera SBB ETR610
Danimarca - Fbane
Singapore – Metro Linee 1-6
Svezia – NTL
Svezia – Solna Sickla
© ALSTOM SA, 2019. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is
provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authorisation, is strictly prohibited.Puoi anche leggere
