Social Innovation in Horizon 2020 - Margot Bezzi Project Manager
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Social Innovation in Horizon 2020 Margot Bezzi bezzi@apre.it Project Manager
Quali tipi di innovazione in H2020? PRIMA: Innovazione da attivitè R&D – commercializzazione di un prodotto o servizio migliorato ‐ prevalentemente tecnologica, di prodotto, incrementale, lineare, migliorativa... ORA: Innovazione su altri livelli: processo, paradigma, organizzazione •Combinazione innovativa di tecnologie, sistemi e soluzioni esistenti •Nuovi business models o nuovi modi di interagire con gli utenti •Innovazioni non commerciali e a scopo sociale [Source: H2020 FAQs:http://ec.europa.eu/research/index.cfm?lg=en&pg=faq&sub=details&idfaq=42705]
H2020 introduces different forms of innovation 3 emerging forms of innovation: Disruptive Innovation “it creates new markets applying new sets of rules, values and models which ultimately disrupt and/or overtake existing markets by displacing earlier technologies and alliances” (ODI- Open and Disruptive Innovation scheme) Open Innovation “innovation model based on extensive networking and co-creative collaboration between all actors in society, spanning organisational boundaries well beyond normal licensing and collaboration schemes” (Open Innovation Yearbook 2014) Social innovation (technology-based o non tecnologica, profit, no-profit o...low profit) 4
The economic crisis context and the new challenges These concepts have been challenged: GDP | Growth | Economic Value | Impact Measurement… L’innovazione sociale è legata alla crisi di sistema e paradigma Crisi di modelli sia sociali che economici… 5
A che livello agisce l’innovazione sociale? A livello dei modelli che regolano il funzionamento e l’organizzazione della società intesa come sistema complesso, come sistema/ecosistema. Modelli di produzione, catene del valore Efficienti, sostenibili, impatto ambientale? Welfare (sanità, assistenza sociale, pensioni, Come riorganizzarli in tempi di scarsità di risorse e di cambio flexicurity, welfare sociale) demografico (aumento popolazione mondiale, invecchiamento)? Modelli di governance e decisionali / ruolo Come si costruiscono le politiche? Chi propone / decide? co-creazione, cambia il ruolo delle PA e dei cittadini degli attori sociali Sostenibilità del lavoro Modalità contrattuali, flessibilità, homeworking, equilibrio lavoro-vita privata, outsourcing / open innovation… Modelli imprenditoriali Valori e missioni aziendali, creazione del valore (non solo economico) si riflette in nuove forme societarie Modelli finanziari e di investimento Monete alternative; Crowdfunding; Finanza ad impatto; superamento del PIL, Social Impact Bond Stile di vita (salute, modo di consumare…) Prevenzione e sostenibilità (condivido, riciclo, riuso…), accento su relazioni umane e benessere (cambiano obiettivi) Modelli di urbanizzazione e di convivenza Urban design, smart cities, sostenibilità ambientale in relazione alla sovrappopolazione
Definition “Social innovations are new ideas (products, services and models) that meet social needs more effectively than alternatives” Fanno un uso migliore e diverso (sostenibile) dei beni e delle risorse disponibili, esplorando nuovi modelli. Vuole agire non sui sintomi ma sulle cause dei problemi G. Mulgan, The Open Book of Social Innovation, March 2010 http://www.nesta.org.uk/sites/default/files/the_open_book_of_social_innovation.pdf 7
Definition “They are innovations that are good for society and enhance society’s capacity to act.” Migliora le relazioni tra gli attori Attiva nuovi flussi/processi di scambio Valorizza e libera nuove risorse normalmente non sfruttate (“untapped”, underutilized societal goods, time, energies, emotional exchange, and skills) = Crea e mette in circolo nuovo capitale sociale G. Mulgan, The Open Book of Social Innovation, March 2010 http://www.nesta.org.uk/sites/default/files/the_open_book_of_social_innovation.pdf 8
Definition “Social innovations are innovations that are social in both their ends and their means.” Il processo è importante tanto quanto il risultato che sto perseguendo ‐ ha tanto impatto potenziale quanto il risultato ‐ G. Mulgan, The Open Book of Social Innovation, March 2010 http://www.nesta.org.uk/sites/default/files/the_open_book_of_social_innovation.pdf 9
Definition “ Social innovations are innovations that are social in both their ends and their means. We define social innovations as new ideas (products, services and models) that simultaneously meet social needs (more effectively than alternatives) and lead to new or improved capabilities and relationships and better use of assetes and resources. In other words they are innovations that are good for society and enhance society’s capacity to act. ” G. Mulgan, The Open Book of Social Innovation, March 2010 http://www.nesta.org.uk/sites/default/files/the_open_book_of_social_innovation.pdf 10
A che livello avviene la social innovation? Prodotti/Soluzioni Modelli di consumo (Es: Sharing Economy) Modelli organizzativi (in tutti i settori) Nuove forme societarie (Es: Social Business/Enterprise) Modelli di finanziamento (Es: Crowdfunding) Trasversale a tutti i settori: salute, alimentazione e agricoltura, energia, trasporti, ambiente, servizi sociali…. Trend attuali di cui si deve tenere conto quando si va a pensare, sviluppare, testare, modellare un’idea (servizio, modello di business sostenibile...)
A scanso di equivoci… Innovazione Sociale Innovazione nel sociale / nel terzo settore
Creare doppio valore: public transport + recycling plastic incentives Risorse rimesse in circolo. Incentivo sia per il trasporto pubblico che per riciclare plastica. The machine’s sensor scans and assess the value of the plastic – from 5 to 15 cents – and spits out a public transportation credit or extra mobile phone minutes. 13
Feed stray animals by recycling plastic bottle Risorse rimesse in circolo creando doppio valore: Incentivo per riciclare plastica; valore sociale per gli animali. Food is bought with the funds from depositing plastic bottles.
Personal support networks generating new care communities, that are being integrating with traditional social care provision. Online tool that brings people together around someone receiving care. • Save time - send updates to everyone at once • Get organized - appointments and documents can be easily stored and accessed all in one place. • Reduce stress - share the care – easily let family Video (1’52’’): and friends know how to help. https://www.youtube.com/watch?v=WppiMkaeNsA • Create a private care space • Nuovo modello di welfare/assistenza sanitaria (integrated care) • Nuovo modello imprenditoriale (valore sia sociale che economico) / Nuova forma societaria (Social B Corporation) • ICT enabled (network, sharing info)
Bisogni incrociati: •Anziani: isolamento e senso di insicurezza •Giovani: poca disponibilità di alloggi ; costi elevati Impatto: •Ritessere il legame intergenerazionale •Mantenere gli anziani nella loro casa il più a lungo possibile, offrendogli anche un sostegno economico / welfare •Dare ai giovani la possibilità di un alloggio a prezzo equo – periodi brevi 16
Nuovi modelli di consumo Circolo Circolo virtuoso virtuoso che che coinvolge coinvolge tutti: tutti: Istituzioni: Istituzioni: meno meno rifiuti rifiuti da da gestire; gestire; piùpiù risorse risorse da da metter metter in in circolo circolo per per Economia Economia circolare, circolare, chi sostenibilità sostenibilità del del processo processo chi ne ne ha ha bisogno. bisogno. ee cambiamento cambiamento di di stile stile di di Imprese: Imprese: possono possono gestire gestire l’invenduto l’invenduto in in maniera maniera innovativa innovativa ee attivare attivare vita vita (risparmio (risparmio ee riuso) riuso) un’azione un’azione concreta concreta di di Responsabilità Responsabilità SocialeSociale di di Impresa. Impresa. Terzo Terzo settore: settore: riceve riceve materia materia prima prima di di qualità, qualità, riduce riduce costi costi didi gestione gestione ee ICT-enabled ICT-enabled può può liberare liberare più più risorse risorse perper altri altri servizi. servizi. (ottimizzazione (ottimizzazione risorse) risorse) Cittadino: Cittadino: ridurre ridurre ii nostri nostri consumi consumi senza senza necessariamente necessariamente modificare modificare ilil nostro nostro livello livello di di benessere. benessere. 17
Sustainable social networking services for transport. Next generation mobility management to: •Focus on people and their mobility behavior and lifestyle •Reduce traffic jams and greenhouse gas emissions / increase health awareness •use the power of social networks to create positive incentives (using rewarding and competition) and help making smart mobility decisions change lifestyles. Start-up company established on May 2013 www.sunset-project.eu video: https://www.youtube.com/watch?v=8bWuxMhgbvs&feature=plcp (da 0.44’’)
Social networking services for smart mobility management The power of social network dimension •Share traffic info and make smarter choices ‐ decision‐support mechanism •Gaming component: Competition / Reward Competition with your contacts | City rating | Third party reward Individual dimension •Personal profile and mobility behavioural analysis (mobile) •Awareness of your behaviour and its wider impact Social/environmental impact traffic jams greenhouse gas emissions Improve wellbeing and awareness Change of Life‐style Start-up company established on May 2013 - www.sunset-project.eu video: https://www.youtube.com/watch?v=8bWuxMhgbvs&feature=plcp (da 0.44’’)
http://dcentproject.eu/ It helps communities to share data, collaborate and organize their operations. •We are creating a social networking platform for large-scale collaboration. We call for citizens, developers, hackers and open source activists around Europe to work with us. •We also explores how communities might manage common goods and facilitate online exchange with Bitcoin-style digital social currencies. •It builds on the Finnish experience “Open Ministry”.
Crowdfunding Eppela tratterrà una somma pari al 5% della cifra raccolta come costo di gestione, oltre ai costi di transazione 22
Crowdfunding e ricerca
L’Economia collaborativa (sharing economy)
Who has a role in Social Innovation? New Values, Relationships and relations – Working “Beyond Silos” GOVERNMENT, INDUSTRY Partnership New missions PUBLIC AUTHORITIES Social impact and Facilitation Consultation environmental sustainability Impact measurement Co-creation CITIZENS Participation and Involvement THIRD SECTOR Economic sustainability and Business model Partnership ACADEMIA & UNIVERSITY BANKING & FINANCE Research on conceptualisation and methodologies Impact Investments Boundaries are crossed among social actors 25
Come si crea capitale sociale? Change of mind-set & Collaboration Co-creation Lifestyle Co- Design Participation Re-use & Recycle Responsibility Reciprocity Sustainability Quando Quando unun progetto progetto incorpora incorpora nel nel suo suo approccio approccio metodologico metodologico Carequesti Sharing questi elementi, elementi, sta sta Online Reputation cogliendo cogliendo ii trend trend dell’innovazione dell’innovazione sociale sociale mechanisms Gamificati OWNERSHIP ACCESS on “Lean” approach based on iteration with users for Different attitude toward RISK and continuous improvement FAILURE Openness & Horizontal relationships / no hierarchy Transparency 26
Dov’è tutto questo in Horizon 2020? 27
Social Innovation in H2020 (2014-15) Health, demographic change and wellbeing Food security, sustainable agriculture, marine and maritime research & the bioeconomy Secure, clean and efficient energy Smart, green and integrated transport Climate action, environment resource efficiency and raw materials Inclusive, innovative and reflective societies Secure societies European Institute of Innovation and Technology (EIT) Spreading Excellence and Widening Participation Science with and for society Joint Research Center (JRC) 28
Le componenti di Innovazione Sociale in H2020
Keywords in WP 2016‐2017 HEALTH: Re‐think and re‐design the health‐care structure (the way health‐care it’s provided: who, how, where). Rethink the role of patient ‐prevention, self‐ mgmt / patient empowerment FOOD SECURITY: new (business) models for development in rural areas (Rural renaissance); Bio‐economy: stakeholder engagement, new biobased markets, goods and services. ENERGY: enabling the participation of consumers (citizens, communities, private investors) in energy transition through changing citizens’ behaviour (awareness, attitudes, risk perception, decision making, consumption behaviour, and investment decisions). Market uptake of energy technologies and services. Industrial energy mgmt, and re‐use of industrial waste. Smart Cities. TRANSPORTS: Change vehicle use or ownership through studying mobility behaviour, individual choices, and social norms. Take up and scale up of innovative solutions for sustainable mobility; smart electric mobility; public procurement of innovative transports, 30
Examples in WP 2016‐2017 CLIMATE and ENVIRONENT: Paradigm shift and systemic innovation: 1) from a linear production model to a circular one; 2) from recycling to avoid waste creation (production and consumption models). Focus on change of attitudes, co‐creation, social innov INCLUSIVE and INNOVATIVE SOCIETY: Co‐creation dinamics between PA and citizens (pilot design; policy making and big‐data); New economic and social measurement for growth. Social innovation in cultural heritage governance. SME instrument on new business models (sharing economy); Social Innovation Competition; Horizon Prize for Social Innovation. ADVANCED MATERIALS, MANUFACTURING AND PROCESSING: Business models and industrial strategies supporting novel supply chains for innovative product‐services ICT: Collective Awareness Platforms for Social Innovation and Sustainability, leveraging on the power of networks and data to create grass‐root awareness and change lifestyles; Gaming and Gamification; SME Open Disruptive Innovation. FOCUS AREA/CROSS‐CUTTING ACTIVITIES: Factory of the Future, Sustainable Process industries, Circular Economy; Internet of Things; Smart and Sustainable Cities (nature based solutions; new governance for sustainable cities, sustainable urbanisation…) 31
Social Innovation Competition Reward for projects which creatively contribute to responding to social/societal challenges. First 2 editions funded by DG Enterprise. 1st edition 2012‐13: creating new and better job opportunities 3 projects awarded with a prize of €20,000 2nd edition 2013‐14: help people move towards work or create new types of work 3 projects awarded with a prize of €30,000 3rd edition 2014‐15: New ways to Grow 3 projects awarded with a prize of €50,000 Two more editions to be funded under H2020 (2016 e 2017) significant increase in prizes awarded and stronger mentoring component
Ever think about ways to create growth for all in Europe? Have an idea to increase sustainable production in your country? Can you provide an answer to problems in our society? Then get involved in ‘New Ways to Grow’! The European Commission is looking for ordinary people to come up with extraordinary, innovative solutions to problems in society ‐ You don't have to be an entrepreneur already, all you need is a great idea with the potential to help Europe grow! Deadline: Friday 8th May 2015 •1,408 entries riceived •Successful semi‐finalists announced the week of 20 July 2015 •Short‐listed invited to take part in a mentoring workshop in Vienna on 7th ‐ 9th September. •Winners announced on 27 November 2015….will be awarded a €50,000 prize each . Trailer: https://www.youtube.com/watch?v=Dn4AACeScSs More info: http://ec.europa.eu/growth/industry/innovation/policy/social/competition, info@socialinnovationprize.eu
«The winners all have the potential to increase growth and sustain not only financial value, but also social progress for citizens, government and enterprises alike. They highlight social and environmental issues that are concerns for many Europeans and are addressing our ageing population, inclusion and accessibility in creative ways.” •sit‐in beekeeping foundation ‐ Apiform from Bosnia and Herzegovina •peer‐to‐peer homestay model for older people ‐ The Freebird Club from Ireland •accessible car sharing platform ‐ Wheeliz from France
5 Challenges to vote by citizens, to choose among: 1.Childhood obesity 2.Aging population [selected] 3.Integration of immigrants in the labour market 4.Women-led enterprises growing in numbers and size 5.Community-led clean energy generation 35
Digital social innovation (DSI) Large mapping study launched by DG Connect in May 2013 ‐ Led by NESTA. It analyses: •130 social innovation cases enabled by the ‘network effect’ (internet connectivity) •How digital tools empower communities and social entrepreneurs to solve societal problems. From distributed data to Collective intelligence: from sensors, IoT, social or user‐generated content to organised knowledge to solve problems that individuals cannot tackle by themselves. new economic models for coproduction and data sharing; http://ec.europa.eu/digital-agenda/en/news/growing- digital-social-innovation-ecosystem-europe
Digital Social Innovation is based on… • The power of data: Big data / Open data (correlation vs causation) • Co‐creation and co‐design (living‐lab, user‐driven/open innovation) • Engagement techniques (incentives for joining and cooperation/sharing) • Gamification (serious games) techniques motivation and incentives: e.g. competition and rewarding (scoring , credits) • Hyperconnectiviy and network effect – peer pressure and imitation, – rating and reputation online – models of patterns of online habits, impact awareness and behaviour acknowledgement • Georeferentiation /GIS (geographic information system) All this is reflected in Topic “CAPS” 37
Topic: CAPS Collective Awareness Platform for Social Innovation and Sustainability Two topics related to CAPS will be called for in the 2016-17 WP: ICT-12b: "Distributed Architectures for Decentralised Data Governance" (submission deadline: 12 April 2016) ICT-11: "Collective Awareness Platforms for Sustainability and Social Innovation"(submission deadline: 25 April 2017) 38
CAPS Collective Awareness Platform for Social Innovation and Sustainability Research Projects for Grassroots Experiments and Pilots DecarboNet: Raising collective awareness about environmental challenges CAP4ACCESS: Collectively removing barriers to inclusion CATALYST: Collective intelligence in online platforms: from discussion to action Wikirate: Enabling citizens to rate companies on corporate social responsibility D-CENT: New tools for direct democracy, participation, new economic models Seed Funding for Social Innovation Activities CHEST: 3M € funding for digital social innovation based on the network effect Study on Digital Social Innovation in Europe Digital Social Innovation: Crowdmapping actors and networks Coordination and Support Actions CAP2020: Boosting Collective Awareness Platforms for Sustainability and Social Innovation WebCOSI: Increasing trust in collectively-generated statistics Ia4Si: Impact assessment of collective awareness platforms SciCafe 2.0: Promoting new collaboration models
DG Research & Innovation (DG RTD) DG Internal Market, Industry, Enterpreneurship and SMEs (DG GROW) DG Communication Network, Content and Technologies (DG CONNECT) CHI SI OCCUPA DI SOCIAL INNOVATION IN COMMISSIONE EUROPEA? 40
DG RTD • Research on Social Innovation Funded under the SSH Work Programme in FP 5‐6‐7 • Aim: theory building and conceptualisation. • Focus: social sector (not yet Societal approach) – welfare systems and services, disadvantaged and marginalised social groups, poverty and inequalities, education, lifestyles • For social scientists and humanists 41
Studies on Social Innovation Focus on: •Integrating theories and research methodologies •Undertaking European and global mapping •Upstream practices to policy development •Develop a new theory of transformative social innovation •Understanding of social innovation’s economic dimensions, creating new concepts, models and instruments for policy makers, innovators, investors and intermediaries •Advices to stakeholders on how to foster Social Entrepreneurship •Collect new insights on social innovation in the public sector •What contributes to the successful up-scaling of ICT-driven social innovations •Feasibility and best practice for change, specifying the institutional changes needed at all policy levels •Innovative approaches in three fields of social services: health, education, and welfare Eldest projects (FP6) have •What is a sustainable lifestyle? a stronger focus on •Role of cities in social cohesion traditional third sector •Public-private innovation networks issues (education, poverty, •Emerging social ventures and open service innovation marginalisation, young •Understand innovation performance under a variety of incentive schemes people, social exclusion…) http://ec.europa.eu/research/social-sciences/pdf/ssh-projects-fp7-5-6-social-innovation_en.pdf
Research on Social Innovation expected in H2020 5 research fields were identified by experts, not investigated before, and needing further development. Now: broader approach to Social Innovation (Societal) 1.social innovation to overcome the inequalities of health and re‐pattern the social determinants of health; 2.social innovation in rural areas and societies; 3.social innovation in the financial sector; 4.social innovation and the private sector; 5.social innovation for managing diversity.
DG GROW • Social Economy • Social Enterpreneurship • Social Business 44
Social Business or Social Enterpreneurship • L’impatto sociale rientra nella mission aziendale, anche se il core business non è sociale. • Produttività, competitività e catena del valore sono ridefinite tenendo conto di: • esternalità ambientali e sociali (uso di materiali riciclabili, energia verde, modalità di trasporto…ecc.) • le condizioni economiche e sociali delle comunità in cui si opera/degli impiegati • Impatto sociale e ambientale positivi diventano fattore di competitività COM 2011 • Finanza ad impatto e nuove forme societarie ibride (Low profit, B‐Corporations, diversa distribuzione utili) [See also: Yunus’ 7 principles of Social Business, http://www.grameencreativelab.com/a‐concept‐to‐ eradicate‐poverty/7‐principles.html ]
Social Business Initiative Strasbourg, 16-17 January 2014. 2-day interactive event on social entrepreneurship promoted by European Economic and Social Committee (EESC) and European Commission. Strasbourg Declaration •Social enterprises offer a model for 21st century business that balances financial, social, cultural and environmental needs. •Public and private players must develop a full range of suitable financial instruments and intermediaries supporting social enterprises throughout their life-cycle. •Needed a stronger engagement at EU, national, regional and local levels to co-create new policies supporting social enterprise, suited to the local context. •All players need to look at growth and value creation from a wider perspective, including social indicators and demonstrating positive social impact when reporting social and economic progress. •Social enterprises are a vehicle to build a pluralistic and resilient social market economy.
DG CONNECT • Digital Social Innovation • CAPS topic 47
Main European Commission Documents Empowering people, driving change. Social Innovation in the European Union BEPA (Bureau of European Policy Advisers), 2011 Guide to Social Innovation DG Regional and Urban Policy, 2013 Social Innovation research in the European Union. Approaches, findings and future directions DG Research and Innovation, 2013 Social Innovation. A Decade of Changes, BEPA, 2014.
Other EU documents Leasing Society European Parliament, Economic and Scientific Policy Department, 2012 Social Innovation for Sustainability DG Research and Innovation, 2012 Social Economy and Social Entrepreneurship DG Employment, Social Affairs and Inclusion, 2013 Strengthening Social Innovation in Europe. Journey to Effective Assessment and Metrics DG Enterprises and Industry, 2012 Written as part of the Social Innovation Europe Initiative
Grazie! Margot Bezzi bezzi@apre.it 50
The Innovation Spiral Source: The Young Foundation, Social Innovation Exchange (SIX) 51
Social Innovation e componente SSH PROJECTS L’innovazione sociale presuppone sempre competenze di sociologia, economia, psicologia, antropologia, studi del comportamento, behavioural economics, SSH sociologia dei media… (competenze in ambito Component Social Innovation Component SSH). Al contrario, possiamo avere progetti con componente di SSH che non implicano SOCIAL INNOVATION: l’innovazione sociale. •Riflessione su cambiamenti nei meccanismi di organizzazione/interazione sociale, es: • Governance (impostazione centrica, collaborativa, multistakeholder, attiva, passiva); • Intersettorialità (ruolo dei differenti settori nella società (gov, impresa, cittadino, terzo settore si re- inventano un ruolo? Collaborano?)… • Modalità di comunicazione tra attori (orizzontali/ verticali, mono-direzionali/interattivi); •Aspetti valoriali / comportamentali /di stile di vita (motivazione, gratificazione, identità e identificazione, senso di appartenenza, imitazione e “peer-pressure”, riconoscimento /riprovazione sociale…) •Ha una componente di pratica, sperimentazione e applicazione (pilot, testing, scaling…) Es.: Robotica, Human-centric digital age, Health research, necessitano della presenza di studiosi in scienze cognitive, psicologia, etica, ma ciò riguarda una prospettiva di studio e di contributo multidisciplinare – no impatto su processi, modelli, pratiche…
Social Innovation Actors in Europe. A few examples ‐ excluding the European Commission IN EUROPE 53
“We’re expanding our scope to become a hub for innovators the world over. As well as increasing the research we do into how innovation works, we’re also developing practical tools and skills to share with everyone who wants to make change happen, but doesn’t know how to start.” “We’re investing in a range of exciting start-ups that can make a real difference in the world, and we’re testing out new ideas to help the arts, the health system, the education system and all our public services thrive in the future”. 54
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Other European big players Acting as a social-profit organisation, ZSI conducts research on the social It is named after Michael Young, a British embedding of all manner of innovation, and contributes to the designing of sociologist. The Young Foundation is a non-profit, innovation processes and social change. ZSI is an independent institution, non-governmental think tank based in London acting globally by deployment of innovative research, education, advisory that specializes in social innovation, including services and co-ordination of networks, to disruptive social innovation, to tackle structural •support socially appreciated forms of innovations, inequality. The Young Foundation engages with •develop, research and disseminate social innovations, government, business and the community to build •analyse, promote and evaluate scientific collaboration, new movements, institutions and companies that •strengthen an open and solidly united society, and thereby tackle the structural causes of inequality. •help to implement the visionary prospect of a better world. First European association of Third sector leaders. Euclid Network connects members from more than 40 countries from across Europe for a more innovative, professional and sustainable European civil society. We work to empower the network (through membership and projects) to become the change-makers of civil society - challenging the status quo, bringing solutions to the table and fostering collaboration and peer-learning across boundaries. 57
Started in January 2012 in Paris, OuiShare is now an international leader in the collaborative economy field. OuiShare activities consist of building community, producing open and shared knowledge and incubating projects around the topics of communities and the collaborative economy, as well as offering support to individuals and organizations through professional services and education. Knowledge includes industry and system analysis, research on economic models and social behaviors, as well as the development of public policy frameworks. 58
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Social Innovation Actors IN ITALY 60
Italian Initiatives 61
Chiavi di lettura • Cambio di ruolo tra attori (beyond silos), il fornitore del servizio potrebbe essere quello non tradizionale. • Co‐creazione tra attori • Approccio olistico e impatto sistemico: oltre alla risoluzione del problema particolare, il nuovo sistema creato dal progetto produce esternalità positive anche su altre questioni e dinamiche sociali (altri soggetti, catene del valore). Si soddisfano bisogni di diversi gruppi sociali e si modificano processi. • Risorse: il valore creato non è necessariamente monetizzabile; si valorizza tempo, capitale relazionale, affettivo, riuso oggetti… • Sostenibilità, ambientale ed economica. • Nuovi valori e stili di vita: trasparenza; condivisione (vs possesso); non‐consumismo; collaborazione (e.g. creative commons vs copyright)… • Ruolo ICT: scalabilità su larga scala, network, matching, auto‐organizzazione e interattività, intelligenza collettiva, concetto di reputazione online su social networks. Sarebbe accaduto in tempi di maggiori possibilità economiche?
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