ROLE, FUNCTIONS AND STATUS OF TRANSPORT AUTHORITIES - Agenzia della Mobilità Piemontese CASTELLBISBAL 07.06.2017

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ROLE, FUNCTIONS AND STATUS OF TRANSPORT AUTHORITIES - Agenzia della Mobilità Piemontese CASTELLBISBAL 07.06.2017
Agenzia della Mobilità
Piemontese

ROLE, FUNCTIONS AND STATUS OF
TRANSPORT AUTHORITIES

CASTELLBISBAL 07.06.2017
ROLE, FUNCTIONS AND STATUS OF TRANSPORT AUTHORITIES - Agenzia della Mobilità Piemontese CASTELLBISBAL 07.06.2017
L’AGENZIA DELLA MOBILITA’ PIEMONTESE

                         The AGENZIA DELLA MOBILITA’ PIEMONTESE [AMP] is a
                         public body. It exercises, in the form of consortium, the
                         functions of local authorities on public transport
                         There are no other bodies in Italy with the same structure
                         and legal status.

               may 2003                                                       november 2015

                AREA METROPOLITANA TORINO                                      REGIONE PIEMONTE

                                                                                        popolazione 4,42 milioni
                                                                                          superficie 25.400 km2
                                                                                            densità 174 ab/km2

             in 2003 it has ben established for Torino and its metropolitan   In 2015 it was extended to the
             area (Agenzia Mobilità Metropolitana di Torino)                  entire Piedmont region
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ROLE, FUNCTIONS AND STATUS OF TRANSPORT AUTHORITIES - Agenzia della Mobilità Piemontese CASTELLBISBAL 07.06.2017
L’AGENZIA DELLA MOBILITA’ PIEMONTESE
 MISSION

The Agency has the objective to foster the sustainable mobility in Piedmont, optimizing
public transport services by:
  • Planning mobility strategies
  • Programming the development of public transport's:
          ‐ infrastructures, vehicles and control technologies
          ‐ service quantity and quality
          ‐ resources for the operation and investments
  • Managing
          ‐ fares system
          ‐ contributions of the associated Local Authorities
          ‐ contracts with the Transport Companies
          ‐ communication and information

                                                                                      3
ROLE, FUNCTIONS AND STATUS OF TRANSPORT AUTHORITIES - Agenzia della Mobilità Piemontese CASTELLBISBAL 07.06.2017
L’AGENZIA DELLA MOBILITA’ PIEMONTESE
MAIN FUNCTION

                   Service       Service
                Programming     Monitoring

           Network
                                       Plans and
         development
                                        projects
         and extension

                Tender offers    Data and
                and contracts    Statistics

                                                   4
ROLE, FUNCTIONS AND STATUS OF TRANSPORT AUTHORITIES - Agenzia della Mobilità Piemontese CASTELLBISBAL 07.06.2017
L’AGENZIA DELLA MOBILITA’ PIEMONTESE
    FUNCTIONS
    The new Agency is responsible for the local public transport in the Region and is the
    owner of all service contracts previously held by various public bodies (Region,
    Province, Metropolitan City, Most Popular Municipalities).

    AGENCY MEMBERS

Regione Piemonte              Comuni già aderenti                                           Enti soggetti di delega sul TPL
                              all’Agenzia per la Mobilità                                   PROVINCIA DI ALESSANDRIA
                                                                                            PROVINCIA DI ASTI
Città Metropolitana Torino    Metropolitana                                                 PROVINCIA DI BIELLA
                                                                                            PROVINCIA DI CUNEO
                             Comune di Alpignano             Comune di Orbassano            PROVINCIA DI NOVARA
                             Comune di Baldissero Torinese   Comune di Pecetto Torinese     PROVINCIA DI VERBANIA
                             Comune di Beinasco              Comune di Pianezza             PROVINCIA DI VERCELLI
Comune di Torino             Comune di Borgaro Torinese      Comune di Pino Torinese        Conurbazione Alba
                             Comune di Cambiano              Comune di Piobesi Torinese     Conurbazione Bra
                             Comune di Candiolo              Comune di Piossasco            Conurbazione Casale M.to
                             Comune di Carignano             Comune di Rivalta di Torino    Conurbazione Cuneo
                             Comune di Caselle Torinese      Comune di Rivoli               Conurbazione Ivrea
                             Comune di Chieri                Comune di San Mauro Torinese   Conurbazione Vercelli
                             Comune di Collegno              Comune di Santena              Courbazione Novara
                             Comune di Druento               Comune di Settimo Torinese     Comune di Alessandria
                             Comune di Grugliasco            Comune di Trofarello           Comune di Asti
                             Comune di La Loggia             Comune di Venaria Reale        Comune di Biella
                             Comune di Leini                 Comune di Vinovo               Comune di Pinerolo
                             Comune di Moncalieri            Comune di Volpiano             Comune di Verbania
                             Comune di Nichelino

                                                                                                                              5
ROLE, FUNCTIONS AND STATUS OF TRANSPORT AUTHORITIES - Agenzia della Mobilità Piemontese CASTELLBISBAL 07.06.2017
L’AGENZIA DELLA MOBILITA’ PIEMONTESE
 ORGANIZATION
 The participation fees of the members of the Consortium are

                           REGIONE PIEMONTE        CITTÀ DI TORINO
                                 25%                     25%

                    BACINO DELLA                                BACINO NORD
                CITTÀ METROPOLITANA                       [BIELLA, NOVARA, VERCELLI
                   DI TORINO– 11%                                VCO] ‐ 15%

                 BACINO SUD‐OVEST                              BACINO SUD‐EST
                   [CUNEO]– 13%                            [ASTI‐ALESSANDRIA]– 11%

ORGANI DI GOVERNO

                 ASSEMBLY                                                       BOARD
                 President [Assessore Regionale]                                1 President
                 1 member (mayor) from each                                     4 Member
                 represented Body                                               (1 from each Bacino)

                                                                                                       6
ROLE, FUNCTIONS AND STATUS OF TRANSPORT AUTHORITIES - Agenzia della Mobilità Piemontese CASTELLBISBAL 07.06.2017
L’AGENZIA DELLA MOBILITA’ PIEMONTESE
FUNCTIONS
From the point of view of contract management and programming of services, the
Agency operates by “Bacino” according to the following structure:

  BACINO METROPOLITANO                                                                BACINO NORD
  [TORINO]                                                                            [BIELLA, NOVARA, VERCELLI
                                                                                      VERBANO‐CUSIO‐OSSOLA]

   BACINO SUD‐OVEST                                                                   BACINO SUD‐EST
   [CUNEO]                                                                            [ASTI‐ALESSANDRIA]

There are:
                                                                                            COMITATO TECNICO AGENZIA
                                                                                            Director of the Agency + 6 responsible for
                                                                                            transport (one representing Piedmont Region,
                                                                                            one representing the City of Turin and one for
       ASSEMBLEE DI BACINO                                                                  each basin)
       They are chaired by the representative of
       the “bacino” in the board of directors.
       They are formed by a member (Mayor or
       President) for each Province and
       Municipality
                                                   COMISSIONI TECNICHE DI BACINO
                                                   Composed of the directors of the individual bodies involved in the basin. The works are
                                                   coordinated by the representative of the basin in the Comitato Tecnico Agenzia.
                                                                                                                                             7
ROLE, FUNCTIONS AND STATUS OF TRANSPORT AUTHORITIES - Agenzia della Mobilità Piemontese CASTELLBISBAL 07.06.2017
IL TRASPORTO PUBBLICO
                                      SERVIZI URBANI                               SERVIZI EXTRA URBANI
         AREA
METROPOLITANA                        METRO              TRAM                        BUS                          SFM
       TORINO                                           BUS
                          1   line               8   Tram lines           30    lines               8    lines
                                                     Bus lines                  daily departures         daily departures
                                                78   Torino               812   (Weekday)          358   (Weekday)
                                                     Bus lines
                                                 8   Other Municipality

production
Millions of vehicles*km
per year
                                      2.8                  44.4                          4.2                         6.2
passengers
Millions
per year
                                     38.8                153.9                           3.8                        17.8

           REST OF
          REGIONE                                       BUS                         BUS                          SFR
        PIEMONTE
                                                                                                    4    RV lines
                                                                                                   15    R lines

production
Millions of vehicles*km
per year
                                                              9.4                       60.5                        12.7
passengers
Millions
per year                                                            110,3                                           33,9
                                                                                                                            8
ROLE, FUNCTIONS AND STATUS OF TRANSPORT AUTHORITIES - Agenzia della Mobilità Piemontese CASTELLBISBAL 07.06.2017
L’AGENZIA DELLA MOBILITA’ PIEMONTESE
BUS CONTRACTS FOR BACINO

                                                                           AMM
production

                                                                            64,85
Millions of bus/tram*km
per year

                                                                                                                                                                                                         1
                                                                                                                                                                                                   2,3
                                                                                                                                                                                          L   LA
                                                                                                                                                                                     B IE
                                                                                                                                                                               cia
                                                                                                                                                                           vin
                                                                                                                                                                       Pro
                                                                                                                                                                                                              3,77
                                                                                                                                                                                           RA
                                                                                                                                                                                       OVA
                                                                                                                                                                               incia N
                                                                                                                                                                           Prov
                                                                       AREA
                                                                      METROP.
                                                                       83,93                                                                                                               4,30
                                                                                                                                                                             Provincia VCO
                                                                                                                                    NORD
                          BACINO NORD                                                                                               16,56
                             12,6%                                                                                                                                          Provincia VERC
      AREA                                                                                                                                                                                   EL LI 2,96
                                                                                                                                                                           Comune
  METROPOLITANA                                                                                                                                                                     BIELLA
                                                                                                                                                                           Comu               0,27
      63,8%                                                                                                                                                                      ne NO
                          BACINO OVEST                                                                                          OVEST                                     Com          VARA
                                                                                                                                                                              une              2,53
                             12,0%                                                                                                                                                VER
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                                                                                                                                                                                                                     9
ROLE, FUNCTIONS AND STATUS OF TRANSPORT AUTHORITIES - Agenzia della Mobilità Piemontese CASTELLBISBAL 07.06.2017
PROJECTS
       SFM | SERVIZIO FERROVIARIO METROPOLITANO
Since December 2012, is active the SFM
[Servizio    Ferroviario    Metropolitano      /
Metropolitan Rail Service], connecting Torino
with the Metropolitan Area. At the center of the
system the new Porta Susa station where takes
place interchange with regional lines and high
speed trains

8        LINES

93       STATIONS

2        COMPANIES

358      DAILY TRAINS

CORADIA MERIDIAN GTT

JAZZ TRENITALIA                                    www.sfmtorino.it   10
PROJECTS
SFM | PASSENGERS

20.000.000

18.000.000                                                   1.606.804
                                                 1.365.521   1.097.986
16.000.000
                                                 826.123
                                                             1.792.240
                                                 1.619.911               sfm7 Torino-Fossano
14.000.000
                                                                         sfm6 Torino-Asti
                                                                         sfm4 Torino-Bra
                                     1.513.642
12.000.000                                                   4.565.106   sfm3 Torino-Susa/Bardonecchia
                                                 4.057.361
                                                                         sfm2 Pinerolo-Chivasso
                                                                         sfm1 Pont-Rivarolo-Chieri
10.000.000
                                     4.659.725                           sfmA Torino-Aeroporto-Ceres
             4.528.011   4.980.916
                                                                         TI Bra-Carmagnola-(Torino)
 8.000.000                                                   3.650.820   TI Torino-Susa/Bardonecchia
                                                 3.624.412
                                                                         TI Torino-Pinerolo Torino-Chivasso
                                                                         GTT Chieri-Rivarolo
 6.000.000               2.168.314   2.312.546
             2.416.442                                                   GTT Torino-Ceres

 4.000.000                                       3.334.605   3.334.605
             2.258.942   2.523.987   2.673.947

 2.000.000
             2.179.058   2.205.013   2.139.821   2.647.373   2.647.373
       -

               2011        2012        2013        2014        2015

                                                                                                              11
PROJECTS
SFM | PERCEIVED QUALITY

From the activation of the Metropolitan Rail Service, the perceived quality of railways
increases compared to previous years

                                                                                          12
PROJECTS
   SFR | SERVIZIO FERROVIARIO REGIONALE

Strengthened by the experience accumulated
with the SFM, AMP has joined the Piedmont
Region in the planning of regional trains.
From 1 August 2015, AMP became the holder of
the contracts with the company that exercises
them (Trenitalia).

                                                Info: www.sfrpiemonte.it   13
PROGETTI
  NIGHTBUSTER | NIGHT BUS SERVICE

The night bus service (NightBuster)
was launched on June 28, 2008 with
the activation of 10 radial lines in the
City of Turin.
Seeing the success of the service,
since 2014 in the summer and during
Christmas holidays the service has
been extended to the suburban area
involving other municipalities of
metropolitan area.

                                           14
PROJECTS
                     NIGHTBUSTER | PASSENGERS
                   4.000

                                  dato giornaliero Rete                                                                    3.391
                                                                                                                           3.391
                   3.500                                                                                        3.210                      3.226
                                                                                                                                           3.226             3.168
                                  media stagionale                                                              3.210                                        3.168
                                  Media mobile anno solare                                                 2.877
                                                                                                           2.877
                                                                                       2.788
                                                                                       2.788
                   3.000          media stagionale P. Vittorio             2.608
                                                                           2.608                  2.708
                                                                                                  2.708
                                  Media mobile anno solare Piazza
                                  Vittorio                     2.426
                                                                2.426
                   2.500                               2.174
                                                       2.174
Passeggeri/notte

                                                 1.853
                                                 1.853
                   2.000              1.697
                                      1.697

                              1.462
                              1.462
                   1.500
                      1.192
                      1.192

                   1.000

                    500

                      0
                     01/01/09 02/07/09 01/01/10 02/07/10 01/01/11 02/07/11 01/01/12 01/07/12 31/12/12 01/07/13 31/12/13 01/07/14 31/12/14 01/07/15 31/12/15 30/06/16
                                                                                                                                                                       15
PROJECTS
 MEBUS | DRT BUS

The DRT (Demand Responsive Transport) bus service in the Torino metropolitan area was
established for the first time in April 2008 in the North East basin. Today it is present in 4
areas:
      • Northeast Basin (Settimo and neighboring municipalities) active since June 2008
         (blue)
      • South West basin (San Luigi and IRCC hospital) active since December 2010 (red)
      • North West Basin (Val Ceronda and North West Metrpolitan Area) active since
         April 2013 (pink)
      • Collina Chierese (Chieri and neighboring municipalities) active since April 2013
         (green)

                                                                                                 16
PROJECTS
 MEBUS | DRT BUS

The service is mainly for occasional
users and completes traditional line
service in weak demand areas

                                       17
PROJECTS
   MEBUS | DRT BUS

    Passengers per year

25.000
22.500
                                                                                                    6.827
20.000                                                                                                           6.206
                                                                                  5.328
17.500
15.000                                                                                              5.586
                                                                    2.709         4.242                          4.673
12.500
                                                                    1.080                           1.223
                                                      1.299         1.233           962                          1.541
10.000
 7.500
                                         1.185
 5.000                                                10.457        10.027        10.541           10.730        10.239
 2.500                                   5.886
         1.760        2.211
    0
          Anno 2009

                       Anno 2010

                                          Anno 2011

                                                       Anno 2012

                                                                      Anno 2013

                                                                                    Anno 2014

                                                                                                     Anno 2015

                                                                                                                  Anno 2016
          MeBUS Nord Est           MeBUS Sud Ovest - Ospedali      MeBUS Chierese           MeBUS Val Ceronda
                                                                                                                              18
AMP AND THE TRANSPORT AUTHORITIES
THE FUNCTION AND THE STATUS OF TRANSPORT AUTHORITIES

A.Who should perform the functions of planning, producing and delivering
  urban transport in order to obtain the best possible result?

B.What are/should be the exact role and functions of urban transport authorities,
  also in light of broader agglomerations’ transport?

C.What is/should be the nature of contracts? Who is the regulator?

D.What should be the relationship between transport authorities and
 political authorities?

                                                                                    23
AMP AND THE TRANSPORT AUTHORITIES
THE FUNCTION AND THE STATUS OF TRANSPORT AUTHORITIES

 A. Who should perform the functions of planning, producing and
 delivering urban transport in order to obtain the best possible
 result?

                            Authority vs. Existing local bodies
                            The functions related to planning, programming
                            and administering public transport are better
                            organized if coordinated and managed by a single
                            body, with stronger/higher skills, rather than split
                            among several different local bodies.
                            This can be considered the added value of a loca l
                            transport authority.
                            Without an Authority, the functions can be assigned
                            to higher level administrations (i.e. Region), but
                            these bodies deal with many other functions
                            (health, education, culture….) and not only public
                            transport.

                                                                                   24
AMP AND THE TRANSPORT AUTHORITIES
  THE FUNCTION AND THE STATUS OF TRANSPORT AUTHORITIES

A. Who should perform the functions of planning, producing and delivering
urban transport in order to obtain the best possible result?
Many contracts, many public bodies vs. gain efficiency                                 Today: 1 Authority - 4 urban
                                                                                       contracts, that are flowing into
                                                                                       1, managed by the same body
If the Agency hadn’t been established in the Metropolitan
Area, the functions in the field of public transport would result
split as follows:
RAIL AND INTERURBAN BUS (1 contract to the Regione Piemonte (rail services);
1 contract to the Province of Torino (interurban + suburban bus services)
URBAN BUS AND TRAM (1 contract to t he Municipality of Torino (urban bus and
tram contract) 3 contracts to the other        municipalities (urban bus in Chi eri,
Moncalieri and Settimo Torinese).
However, according to the regional law, any municipality with                          No Authority: 9 municipalities
more than 30.000 inhabitants can manage its urban bus                                  - 9 different urban contracts
contract and aggregations of municipalities can be established
to jointly manage local transport.
As a result, in the Torino metropolitan area at least 5 other
municipalities could potentially manage their own urban bus
contract.
Similar situation, even wider, if you look at the whole
Piemonte region
                                                                                                                          25
AMP AND THE TRANSPORT AUTHORITIES
   THE FUNCTION AND THE STATUS OF TRANSPORT AUTHORITIES

B. What are/should be the exact role and functions of urban transport authorities,
also in light of broader agglomerations’ transport?
                      to enhance public transport
                      Usually the functions of traffic and road management in the city are
                      assigned to the municipality. Frequently both road management
                      and public transport are assigned to the same department (i.e.
                      Deputy Mayor).
                      However, in our country, due to cultural reasons, roads and traffic
                      have more visibility and a broader impact on the public opinion.
                      This can cause public transport to become a secondary issue in the
                      “shadow” of road and traffic policy.
                      This can lead to assign less priority (and less investment) to public
                      transport especially when a decision is expected to ensure
                      “visibility” to the administrators (car drivers are the majority: “we
                      lack parking facilities…. not bus lanes”).
                      A distinct public transport authority can (or could hopefully) avoid
                      this kind of effect of local policy and ensure a higher visibility and
                      the right importance to the public transport issues.
                                                                                               26
AMP AND THE TRANSPORT AUTHORITIES
  THE FUNCTION AND THE STATUS OF TRANSPORT AUTHORITIES

C. What is/should be the nature of contracts? Who is the regulator?

                       Type of contracts
                       Contracts for public transport can be either gross-cost based or
                       net-cost based.
                       Both contract types have adv antages and disadvantages. With
                       gross cost contracts the local body bears the commercial risk but
                       at the s ame time the authority is capable to actively influence
                       marketing policies.
                       Net cost contracts with an integrated tariff system (that is “a must”
                       in modern metr o areas) should be ruled with a revenue sharing
                       mechanism that is able to grant a fair revenue to all the operators.
                       Electronic ticketing can help to achieve this result.

                                                                                               29
AMP AND THE TRANSPORT AUTHORITIES
   THE FUNCTION AND THE STATUS OF TRANSPORT AUTHORITIES

C. What is/should be the nature of contracts? Who is the regulator?

                       Authority as a business unit
                       Today public transport funding comes from the central
                       administration and the regional administration.
                       With the current net cost based contracts, the Authority can use
                       its budget to pay the contract economic compensations. In case
                       of national or regional budget cuts, the only choice for the
                       Authority is to reduce the service offered.
                       In case of gross cost contract, the Authority could also implement
                       marketing policies to influence the ticket sales.
                       This can turn the Authority into an entity with a precise
                       responsibility in terms of sales and customer care.

                       To promote the economic sustainability of the public transport
                       system the gross cost based contracts a repreferable : more
                       responsible for Authorities, less commercial risk for operators,
                       more flexibility in fare system, more flexibility in co-modality
                                                                                            30
AMP AND THE TRANSPORT AUTHORITIES
   THE FUNCTION AND THE STATUS OF TRANSPORT AUTHORITIES

c. What is/should be the nature of contracts? Who is the regulator?
                       The main purpose of the Contract
                       Each contract contains a clause : “The operator must fulfill the
                       obligation… the operator must comply with the contract
                       obligations….
                       A contract of public service is not just an unilateral list of
                       obligations for the counterpart…. and a list of sanctions.
                       Public Transport is to the benefit of the commuter and of the
                       passenger in general. We must serve our citizen and provide a
                       smooth travel experience…..
                       The concept of “ cooperation” must always inspire the structure of
                       the contract. Problems must be faced (and solved) in cooperation
                       between the parties of the contract.

                                                                                            31
AMP AND THE TRANSPORT AUTHORITIES
   THE FUNCTION AND THE STATUS OF TRANSPORT AUTHORITIES

C. What is/should be the nature of contracts? Who is the regulator?

                       Applying the Bonus & Penalty system
                       Usually public service contr     acts have    a bonus and penalty
                       mechanism.
                       There is no sense in gr anting a bonus just because the bus is on
                       schedule (this is the obligation of service!).
                       It is preferable to apply a penalty in case of violation.
                       Penalties should never be applied fo r disruptions that ar e caused
                       by external events (i.e. late a rrival due to traffic jams) . Only
                       internal events can be considered the responsibility of the operator
                       and sanctioned.
                       Care must be taken when writing the contract to include a prope r
                       set of events for applying the penalty! It must be easy to monitor
                       them by the Authority, otherwise they are useless!
                       On the other side, a      bonus mechanism can be adopted to
                       recognize improvements in the qual ity of service (given a set of
                       indicators, always easy to monitor and to calculate) . The bonus
                       mechanism must be targeted to specific actions of the operators.
                                                                                              32
AMP AND THE TRANSPORT AUTHORITIES
   THE FUNCTION AND THE STATUS OF TRANSPORT AUTHORITIES

C. What is/should be the nature of contracts? Who is the regulator?
                       Defining the compensation structure
                       The structure of the economic compensation.
                       It is always better to give the more detail as possible to the
                       economic compensation in public service contracts.
                       If a per centage of the compensation is to be destined for the
                       investments (i.e. in rolling stock, infrastructure) , it should be
                       indicated clearly in the contract and awarded only when the
                       operator proves that the investment is under way.

                                                                                            33
AMP AND THE TRANSPORT AUTHORITIES
   THE FUNCTION AND THE STATUS OF TRANSPORT AUTHORITIES

D. What should be the relationship between transport authorities and political
authorities?

  Public role
  One of the problems that arise in the relationship between local bodies and authorities is
  the lack of representativeness of the authority.
  Citizens choose their administrators at the elections (City Mayor , President of department,
  Governor of the Region). Transport Authorities are usually led by a Board of Directors
  appointed by (and according to the rules of ) the local bodies. In some cases the
  representatives at the Authority are the same persons (i.e. Deputy Mayor) in some others
  they are different people designated by the politicians (Council or Assembly).
  This can cause a weak position of the Authority, especially at the beginning of its activity.
  When the Authority “grows older” (almost after 10-15 years) it becomes more authoritative
  and gains more recognition. At the same time the functions assigned to the Authority are no
  longer performed by the other bodies. At this stage, these functions as not easily
  replaceable by the bodies themselves, unless staff are retrained and procedures
  reestablished.

                                                                                                  34
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